Individualised stepped care approach
Individualised mental health care customises assessment, treatment, and support to the unique needs and context of each person. It moves away from a one-size-fits-all approach, recognising that effective care depends on understanding the whole person, including their symptoms, experiences, culture, values, and goals.
The Stepped Care Model (SCM) provides a structured framework for delivering personalised support that matches individuals' needs. As circumstances change, services can be adjusted, supported by a skilled workforce. This model has been implemented in various countries, including Australia, emphasising the importance of mental health career pathways that enable clinicians to work flexibly across different levels of care.
How it might look in practice
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Understand the person’s mental health, physical health, social circumstances, strengths, goals and support
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Work with the person to develop a shared understanding of their needs and choose care options that align with their preferences.
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Provide the right mix of therapies, medication, practical supports and care intensity, adapting as needs change. -
Deliver respectful, inclusive care that recognises cultural identity, lived experiences and the impact of trauma.
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Monitor progress, adjust care plans as needed, and ensure smooth transitions between services and levels of care.
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Where appropriate and with consent, involve families and carers in planning, education and support.
